Terms of service
Terms & Conditions
Welcome to A Gift. By accessing and using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
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General
A Gift operates this website for the purpose of selling jewellery within New Zealand.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Any changes will take effect once published on the website.
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Product Information
We make every effort to display product images, descriptions, and colours as accurately as possible. However, slight variations may occur due to screen settings, lighting, and photography.
Our collection includes both carefully handmade pieces and thoughtfully selected designs chosen for their durability and everyday wear.
Some pieces may include natural materials, which means slight variations in size, texture, colour, or finish are normal and part of the product’s character.
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Customisation Requests
We offer limited customisation on selected jewellery pieces where possible. This may include small adjustments such as length changes or minor modifications using materials already available in our collections.
At this stage, we do not accept requests for completely new designs or materials not listed on our website.
All customisation requests are subject to availability and confirmation. We aim to respond within 1–2 business days.
Please note that customised items are made specifically for you and may not be eligible for return or exchange unless faulty.
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Pricing & Payment
All prices are listed in New Zealand Dollars (NZD) and include GST where applicable.
We reserve the right to change prices at any time without prior notice.
Payment must be completed at checkout before orders are processed and dispatched.
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Orders & Availability
All orders are subject to availability and confirmation.
We reserve the right to refuse or cancel any order if there is an error in pricing, product information, stock availability, or suspected fraudulent activity. If payment has already been processed, a full refund will be issued.
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Shipping
Shipping rates, delivery timeframes, and rural surcharges are outlined in our Shipping Policy.
Delivery timeframes are estimates only and may vary due to courier delays or circumstances beyond our control.
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Returns & Refunds
Our returns and refunds process is outlined in our Return & Refund Policy.
Nothing in these terms affects your rights under the New Zealand Consumer Guarantees Act.
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Care & Use
Jewellery should be handled with care. While many of our pieces are designed for everyday wear, exposure to harsh chemicals, perfumes, or rough handling may affect appearance over time.
Normal wear and ageing are not considered faults.
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Limitation of Liability
To the extent permitted by law, A Gift is not liable for any indirect, incidental, or consequential loss arising from the use of our products or website.
This does not limit your rights under New Zealand consumer law.
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Intellectual Property
All content on this website, including images, text, logos, and designs, remains the property of A Gift and may not be used or reproduced without permission.
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Privacy
Your personal information is handled in accordance with our Privacy Policy.
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Contact
If you have any questions about these Terms & Conditions, please contact us at:
agift4you34@gmail.com